Shipping & Returns

 

EU Shipping

We offer deliveries from 9h to 19h via Fedex at a cost of 15.00 GBP.

Average delivery time is 3-7 working days.

 

Rest of the world

International shipping with Fedex

Flat fee of 40€ on 1 kg orders or less. 

Please contact us for shipping quotes.

Important information

All orders are fully traceable through our website. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability. We are unable to deliver to post office boxes.

Insurance

TATJANA ANIKA insures each purchase during time in transit until it is delivered to you. All orders require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfilment by TATJANA ANIKA.

 

Returns inside EU

We hope you will love everything that you order from us but if something isn’t quite right, you have 14 days to return your garment.

We’ll give you a full refund by the same method you used to pay, and we ask that items are returned clean, unworn and have all their tags on.

If you would like to make a size change, you will need to place a return and make a new order. Please follow the below instructions for returns:

1. Email: info@tatjana-anika.com or Tel : Tel: +44 (0) 20 7244 7181 for a refund/exchange request with your order number.

2. Await our confirmation.

3. Place the item(s) in the original shipping box and deliver it to your nearest post office to the following address:

TATJANA ANIKA

5 Redcliffe Square Ground Floor London SW10 9LA

 

4. Include the original invoice inside the original packaging. 

5. You can expect to receive a refund within 14 days of sending it back to us. Once we have processed the return you will receive a return confirmation email.

 

*Please know that the custumer is in responsible for sending the return to TATJANA ANIKA.

 

 

Returns inside EU

Unfortunately - due to import taxes, TATJANA ANIKA is unable to accept returns from outside of the EU, therefore all purchases from outside the EU are nonrefundable.

 

For any question please contact us to : info@tatjana-anika.com Tel : Tel: +44 (0) 20 7244 7181